Holiday services
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The holidays should feel like a celebration, not a to-do list. From extra store opening hours to an extended return period and complimentary gift packaging, we’ve made a few changes this season so you can shop and gift with ease.
Need a little inspiration? Our team is happy to help with personal shopping advice. We take care of the details so you can enjoy the giving.
On-time holiday deliveries
To guarantee your gifts arrive in time for Christmas, it is advised to order before Sunday December 20th.
We ensure fast and secure shipping with DHL Express.
90-days returns for peace of mind
Enjoy extended 90-days satisfaction guarantee, so you can choose your gift confidently. If the color or model isn’t quite right, you have the freedom to return or exchange it well into the new year.
Wrapped with care
Every bag arrives neatly packaged in its own dust bag, protected from the moment it leaves our hands.
Want it gift-ready? Add complimentary KAAI gift packaging at checkout to skip the wrapping paper hassle. Available for small and mid-sized bags.
Our Stores
Come see the collection up close. Our team is happy to help you find the perfect gift, and this season we have extra opening hours.
Studio Store - Antwerp
Nationalestraat 91
2000 Antwerp
Open Tuesday to Saturday: 11h - 18h
Extra opening hours:
Sunday 13/12 and 20/12: 12h - 17h
Monday 21/12: 11h - 18h
Holiday opening hours:
Wednesday 24/12: 11h -15h
Wednesday 31/12: 11h - 16h
Flagship Store - Brussels
Galerie Du Roi 21
1000 Brussels
Open Monday to Saturday: 11h - 18h30
Open Sunday: 12h - 18h
Holiday opening hours:
Wednesday 24/12 and 31/12: 11h - 16h
Opening Soon - Amsterdam
Van Baerlestraat 8
Amsterdam
Last minute holiday shopping? Join us for the opening of our store in Amsterdam this december.
A note from our founders
This year, we wanted to help you say thank you in a way that lasts. We’ve gathered a few of our favorite KAAI pieces, each with its own personality and a story waiting to unfold. Perhaps you’ll find the right gift for someone close to your heart, or something with your own name written all over it.
Here’s to the joy of giving, the pleasure of receiving and the people who make every table feel full.
Warm wishes,
Ine & Helga
Order by Sunday, December 20 to receive your gift in time for Christmas.
Free shipping on all bags · 2–5 day delivery · Extended 90-day returns
